Returns & Exchanges Policy
Returns and exchanges are accepted
within 14 days from the order date, provided that:
- The item is unused and unworn
- The item is returned in its original condition
- All original packaging, tags, and labels are intact
- The product shows no signs of damage, washing, or alteration
Items that do not meet these conditions will not be eligible for return or exchange.
Returns
To request a return, customers must complete the Return Request Form.
Once the return is approved, instructions for returning the item will be provided.
Refunds are issued after the item is received and inspected.
Refund Processing
- Approved refunds are processed to the original payment method.
- Refund timelines may take 7–14 business days, depending on the payment provider, and the customer’s bank processing time.
Shipping fees (if applicable) are non-refundable unless the return is due to an error on our side.
Exchanges
- To request an exchange, customers must submit the Exchange Request Form.
- Exchanges are subject to product availability.
- If the requested replacement item is unavailable, a refund or alternative option may be offered.
Non-Returnable Items
MNML reserves the right to refuse returns or exchanges for:
- Items showing signs of use or damage
- Items returned outside the 14-day window
- Items returned without prior request approval
Contact Information
For any questions regarding shipping, returns, or exchanges, please contact us at: minimaloversize@gmail.com